- Are your consulting teams delivering your projects on time, within scope and to the desired quality that ensures positive client satisfaction?
- Is your team fully aligned to the client's team in achieving a successful roll out and delivery of the project?
- Are your projects scoped and managed effectively to maximize your ROI?
- Are the solutions generated, fully aligned to the client's objectives and the project expectation?
- Does the delivery tell a ‘Story' that addresses the client's needs / issues?
- Is your team maintaining effective internal and client communication throughout the project?
- Is the process of delivering solutions fully aligned to the objectives agreed to with the client?
- Are you aligning your project delivery to the 8 stages of the Lifecycle Model of the Consulting Engagement?
- Is your consulting team implementing the fundamental skills of project management?
- Are your engagements fully aligned to the client's objectives and needs and exceeding client satisfaction?
If you have answered NO to any of these questions, you may not be delivering the best possible solution to your client, possibly impacting future business opportunities.
Solution: Consulting Project Delivery
Consulting Project Delivery will significantly improve your ability as Consultant to be more effective in delivering on the obligations committed to in your business development and proposal process. This program will assist you and your team to improve productivity by delivering an engagement that is fully aligned to the client's needs through a concerted focus on improved process and communication. This focused approach will ensure that the right solution and value is delivered, with improved client performance and satisfaction.
After attending the Consulting Project Delivery course the participant should be able to:
- Gain an understanding of your Belbin team profile and what strengths you bring to the engagement team
- Understand what client value means
- Understand the importance of the 2 Phase approach to consulting, as well as the 8 stage process in running a successful client engagement
- Critically review and implement the 4 stages of Engagement Delivery: Initiation, Generation, Presentation and Conclusion
- Know how to align the process of information collection and analysis to the client's engagement objective
- Resolve problems and issues in a structured way, providing a solid foundation for making the best possible decisions
- Build a story that presents compelling conclusions and recommendations to the client
- Deliver a powerful presentation that communicates the solution in a compelling and convincing way
- Successfully conclude the consulting engagement with a vision for generating ongoing business with your client
- Recognize the importance of communication within the consulting process
| Course Details | |
|---|---|
| Course Participants | All consulting staff responsible for delivering consulting engagements |
| Participant Number | Maximum 12 per course |
| Course Duration | 3 days |
| Course Investment | Contact us for more details |